Discovering the perfect gemstones is a breeze with two convenient options on our website. First, you can explore our collection of gemstones, dive into their intricate details to make a personally informed choice that aligns with your desires. Alternatively, take advantage of our AI Assistance feature on the home page, which offers quick and tailored gemstone recommendations based on the intentions you provide. Whether you prefer to research gemstones or rely on AI guidance, we're here to help you find your ideal gemstones effortlessly.
Yes, all our gemstone beads are made of genuine and all natural gemstones. We are committed to providing you with authentic and high quality gemstone beads so that you can focus on creating your dream bracelets!
Our modeling engineers try their best to make sure our 3D models provide a reasonably accurate visual reference; however, variations in color, texture, and overall appearance may still exist between the digital renderings and physical gemstone beads. If they do, please rest assured that real-world gemstone beads will almost always look better!
We have chosen to use stainless steel spacers exclusively in our gemstone bracelets, despite them being more expensive than other metals such as brass, for several key reasons:
There are many ways to create your dream bracelets:
We encourage you to unleash your creativity, and there are just a few simple rules to follow:
Your digital creations come to life through our meticulous craftsmanship process. After you've finalized your creations using our innovative live 3D system and submitted your order, our skilled artisans begin to transform your vision into reality. Each bead is carefully selected and threaded onto a strength-tested double-strand elastic cord, ensuring both flexibility and durability. Every bracelet is expertly handcrafted to faithfully replicate your design. We are committed to turning your unique vision into a wearable reality.
Yes you can! Create as many as you like, just for fun and sharing your ideas with friends and fellow creators!
Yes, you can control the public visibility for each of your creations under My Creations in your account. If you choose to make a creation invisible from the public, it will be hidden from your public page as well as search results, and will only be accessible using the url of the creation directly.
Yes, but ONLY if they have not been purchased or added to shopping cart by you or other users. You will NOT be able to delete a creation if it has been purchased or it is still in someone's cart. Please go to My Creations in your account, and you will be able to see which creations can be deleted and which ones can not.
We will start handcrafting the items in your order immediately after it is placed. As a result, in most cases cancellations or modifications to your order will not be feasible once it has been placed. We apologize for any inconvenience this may cause and earnestly urge our valued customers to thoroughly review their creations prior to placing an order.
You can view your order status any time by logging into your account. Once your order has shipped, you will receive an email notification, and tracking information will be available in your account.
We accept Paypal and credit/debit card payments through Paypal. PayPal is renowned for its robust security measures and buyer protection policies, providing you with confidence and peace of mind when shopping with us.
If a user creates a bracelet by clicking the "Create From This" button on your creation detail page, then your creation is an "inspiring" creation. If users purchase one of their own creations inspired by yours, you will earn 10 reward points.
Your reward points will show up in your account in about 5 business days after the purchase was made.
Your reward points expire 1 year (365 days) after the date of your last earning. Whenever you have earned new reward points, the expiration date will automatically update.
Your vouchers expire 30 days after they are issued. Please make sure to use them before they expire!
We offer FREE shipping on all orders to all customers throughout the United States, including Alaska, Hawaii, Puerto Rico, and the US Virgin Islands, there is no minimum purchase required.
Orders are processed within 1-2 business days after they are received. Typical delivery times are 1-5 business days depending on shipping address, with most packages arrive in about 3 business days within the continental US. However, we can not guarantee delivery dates, as delivery times are subject to carrier delays and other factors beyond our control.
Our top priority currently is to provide an exceptional experience for our domestic customers, and regrettably, international shipping is not available at this time. We apologize for any inconvenience this may cause. Please stay tuned as we actively work towards expanding our services to customers worldwide.
While most businesses do not allow return or exchange for custom made products, we do want you to be completely satisfied with your purchase, and if for any reason you are not, you may return the items within 30 days of purchase for a refund or exchange, subject to our Returns and Exchanges Policy.